Invoice fraud warning

Beware of invoice fraud! This is when invoices sent are intercepted by fraudsters. They then change the bank details on the intercepted invoice (and usually in the covering email). The customer then pays the invoice amount to the fraudsters' bank account rather than the supplier's bank account.

Here are a few tips to avoid this:

1. Always check that the bank details in the invoice match those in the quote. If they do not match, it is important to contact us before making payment.

2. Save our bank details in your online banking app. Always check that the bank account you have saved matches the bank account on the invoice, before making payment. If they do not match, it is important to contact us before making payment.

3. Set up invoice alerts via text message/WhatsApp/Telegram. You can do this by sending the following message to (+32) 497 87 14 49 by text message/WhatsApp/Telegram from the number you would like to receive these alerts on:

I want to receive invoice alerts on this system.

[company name] (if applicable)

[your full name]

[your email address]

You will receive confirmation (on the system you have selected and by email) that invoice alerts have been set up. From then on you will always receive an alert with the invoice details and bank details, on the system you have selected, for all your invoices and for any payment reminders. Please contact us before proceeding to payment if anything does not look right or if you have any suspicions.

We will only send you invoice-related communications on the system you have selected, i.e. confirmation that you have been invoiced and any payment reminders.

You can set up alerts on more than one system. To do so, send the set-up message from each system that you want to receive alerts on (e.g. text message + WhatsApp + Telegram if you want to receive alerts on all three systems).

You can also set up to receive alerts on more than one number. To do so, simply send the set-up message from each number that you want to receive alerts on.